Terms and Conditions

Nevogold LLC sends text message updates and responses to online customers about pricing and products offered at https://mycleaningmaidservice.com/.

When you opt in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.

You can cancel this service at any time. Just text "STOP" to (571) 394-1844. After you send the message "STOP" to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again.

If at any time you forget what keywords are supported, just text "HELP" to (571) 394-1844. After you send the message "HELP" to us, we will respond with instructions on how to use our service and how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages. For questions about the text message service, email hello@mycleaningteam.com. For privacy details, see our Privacy Policy.

Prices shown on our website and in estimates are based on the information you provide about your home. Final pricing may be adjusted if the size, condition or scope of the job differs materially from what was described. We will always confirm any change with you before starting work.

You agree to provide safe access to your home during the agreed arrival window. If our team cannot access the property, a lockout fee may apply. Please give us at least 24 hours' notice to reschedule or cancel a booking.

Payment is due at the time of service unless otherwise agreed. Online card payments are processed securely by Stripe. Recurring service discounts apply as long as the agreed frequency is maintained.

If you are not satisfied with an area we cleaned, contact us within 24 hours and we will return to re-clean it. Our liability is limited to the amount paid for the service in question. We are not responsible for pre-existing damage, wear or items not disclosed before service.

We may update these terms from time to time. The "Last updated" date above reflects the most recent revision.

Questions about these terms? Call or text (571) 394-1844 or email hello@mycleaningteam.com.